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Payment Policy
- Payment Provider
All purchases on our website are completed through PayPal. Customers may use available payment options supported by PayPal, including linked cards, bank accounts, or PayPal balance.
- Order Confirmation
An order will begin processing only after payment has been successfully approved.
After checkout, customers will receive:
- A confirmation email from celigems
- A transaction receipt issued by PayPal
If payment is not completed, the order will not be accepted.
- Transaction Security
Payments are handled directly through PayPal’s protected system to help ensure secure transactions.
celigems does not store sensitive financial details such as credit card numbers, banking credentials, or PayPal login information.
- Currency Information
Product prices on our website are displayed in U.S. Dollars (USD).
Depending on your region or bank provider, additional exchange rate or international processing fees may apply during payment.
- Payment Refusal or Cancellation
In some cases, PayPal may decline or temporarily hold a transaction for security reasons.
Orders connected to incomplete, suspicious, or unverified payments may be delayed or automatically canceled.
- Refund Handling
When a refund is approved, the amount will be returned to the original PayPal payment source.
Refund arrival times depend on PayPal and the customer’s financial institution.
- Fraud Prevention
To protect both customers and our business, we reserve the right to review orders for suspected fraud, unauthorized activity, or unusual transaction behavior before shipment.
- Changes to These Terms
We may update these payment terms periodically without prior notice. Continued use of our website indicates acceptance of any revised terms.
- Contact Information
For questions related to payments or billing support, please contact:
Email: bagsinquiry@outlook.com
